How to Protect Yourself from Negative Reviews as a Business Owner
Most online reviews, including nasty ones, are protected under the free speech clause of the First Amendment of the U.S. Constitution. However, a business owner can sue a commentator for defamation if they post factually incorrect information. A false factual statement that hurts your business is not protected by the free speech clause of the Constitution. Absent such falsity, written misbehavior recorded online is part and parcel of business today. Even if the business does not have an online...